01795 414831

FAQs

I've moved. Can I change the address that my magazines get sent to?

Yes, just login to your account and choose to 'edit address'. Or if you prefer, why not call us on 0844 249 0225 or 01795 414831 and let us do it for you.

Can I take out a subscription for a friend?

Yes, just click here. A subscription makes an ideal gift for birthdays or at Christmas. Take advantage of our online offers and give your friend the gift that lasts all year! You can be sure that your kind thoughts will be remembered with every issue your friend receives, plus you will also receive a stylish gift card from subscribe2magazines to pass on to your friend with the good news!

Can I order back copies of a title from subscribe2magazines?

To obtain back issues, please contact us on +44(0)844 249 0225 or email bauer@servicehelpline.co.uk

I subscribed recently - when will I receive my first issue?

Unless you have requested otherwise, we will send you out the next available issue. For a weekly title you should allow 3 weeks for delivery of your first issue, if you have subscribed to a monthly magazine you should allow up to 6 weeks for delivery. More details can be found on your order confirmation letter. If you do not have this to hand and wish to call us to find out more, our customer services team will be happy to help. Call us on 0844 249 0225 or 01795 414831.

What do I do if I've missed an issue?

Whilst we make every effort to ensure your subscription issue arrives before you can see it on the newsstands, occasionally issues do go missing or may be delayed. If you have experienced any kind of delay with your issue please call our customer services team who will be able to look into this and send you out a new copy if necessary. Call us on 0844 249 0225 or 01795 414831.

How can I contact you?

Simply visit our contact page for full details

What's your online policy?

subscribe2magazines is serious about protecting your privacy whether you are a subscriber or a visitor. We use information collected about you only to process and bill orders and to make ssubscribe2magazines online a more useful and valuable service. subscribe2magazines strives to respect the privacy of those who visit or become subscribers of subscribe2magazines via the online website.

How do I know your online payment system is secure?

We use SSL encryption software to keep the details of your order and credit/debit card information secure.

What is your money back guarantee and refund policy?

If for any reason you are unhappy with your subscription, you can cancel it at anytime. Simply write to us and we will refund you for any un-mailed issues. Please do let us know the reason why as we would like to do everything we can to ensure subscribe2magazines continues to publish the high quality magazines you currently enjoy.

subscribe2magazines
PO Box 290
Sittingbourne
Kent
ME9 8AF

Do you deliver magazines overseas?

Yes, most of H.Bauer titles are available for overseas delivery. The only exception is Total TV Guide, which is only available in the UK. For overseas rates simply choose the magazine you are interested in and then the country of delivery, the page will automatically refresh to give you the rates for the specified country.